WordPress Cairns Presentation

WordPress Cairns Presentation

Gutenberg is the next big change for WordPress. Read our presentation to the Cairns WordPress Community here

Get the presentation here:

Did you know we do $175 theme transfers? Includes transfer to Divi theme and pro plugins.

Get in contact with up to discuss if your theme is Gutenberg ready : 1800 95 82 83

We are the official WordPress Cairns coordinators. Join the meetup here.


Cloud computing : what the heck is it & how does it impact on my business?

Cloud computing : what the heck is it & how does it impact on my business?

Is Cloud Computing right for your business? What about those Data Breach Changes? Considering cloud computing but you’re concerned about the pitfalls, like security and flexibility? Here’s the information you’re looking for!

What is cloud computing?
Cloud computing is a method of managing and storing data, in the same way, you would on your computer or local server but via the internet in a virtual environment called the cloud. You use the internet to connect your device to the cloud, but the internet is just the connection – the cloud is where your data lives.

What’s this about data breach changes?
The Australian Federal Government has made important changes to the National Privacy Act, which impact on many small businesses. From 22 February 2018, businesses with an annual turnover of more than $3 million are required to comply with the Notifiable Data Breaches scheme under the Privacy Act 1988. A data breach occurs when unauthorised personal information is accessed or released. If the breach is likely to cause serious harm to an individual, businesses are obligated to notify both the individual involved and the Office of Australian Information Commissioner (OAIC).
You can learn more about the changes here

What are the advantages and disadvantages of cloud platforms?
Lots of people use cloud platforms. You may already be using them and not be aware that they are ‘cloud-based’. Cloud-based software makes it easier to share work across multiple sites and rolls. Xero is a cloud-based program that enables you, your account and your bookkeeper to access and work on your business finances. Also, you don’t need to install it on your computer, you generally just pay a registration fee.

However, there has been much controversy surrounding the security and reliability of the public cloud. For example, Microsoft Office 365 users experienced a server outage on December 3rd 2015. Which meant that their cloud-based services were inaccessible. So is it safe? High-profile data breaches at Target, Home Depot and in the Apple iCloud received a lot of media attention. However, the media ignored that all three breaches were a result of human error, not shortcomings in the Cloud.

If you’d like more information on what you can do to increase your cloud security, the Australian Department of Defence gives you lots of useful information here.

The main concerns for many thinking about moving to the cloud are:
• Don’t I lose control of my data?
In most cases, you actually have more control over your data, since you can access, share and work with your info, anywhere, anytime, on any device. You also control who has access – which you can revoke in an instant. Just make sure you read these Terms and Conditions when you sign up to fully understand what they have access to.

• Aren’t you stuck if the internet goes down?
Well, yes. HOWEVER these days, the internet is a bit electricity – it’s very rare for it to go down and when it does you just have to wait a short time for it to be available again. In the meantime, all your data is safe in the cloud.

• Isn’t it possible to lose your data in the cloud?
Your data is actually much safer in the cloud than on your computer. Your computer can be stolen or corrupted quite easily, but cloud companies spend millions on systems and experts to protect your data.

The beauty of cloud software is the flexibility it gives you to run your business from work, home, or on the go. You can be confident that you have an up-to-date picture of how your business is doing, no matter where you are.

Software updates can be developed and delivered faster and more easily in the cloud. This means you don’t need to worry about installing the latest version and you’ll get access to new features instantly. With cloud accounting software, you have the option to run your business remotely, from anywhere in the world. And when data is fluid and accessible, the possibilities are endless.
In conclusion, the big benefit of cloud computing is that it lets you get at your data anytime, anywhere. The cloud breaks the chain between your office computer and your business information.

With the cloud, there’s no need to keep all your files and applications on a single computer – no need to worry about backups, theft, data loss, support and upgrades. It’s all taken care of by dedicated teams of technical people. You no longer have to worry about what’s happening behind the scenes.

The cloud takes the stress out of computing. It lets you use computers, laptops, tablets, smartphones and other devices to access all your business information – seamlessly, securely and in real time. Just log in and go, anytime and anywhere.


5 Things to look for in WordPress Plugins

5 Things to look for in WordPress Plugins

There seems to be a WordPress Plugin to fit all needs. With over 55,000 on the WordPress site alone, it becomes a bit difficult sorting the good from the bad. Here are the things that we look for when choosing plugins (of course, if you’re ever in doubt you should contact your developer). There are always exceptions to the rule, so use this list as a guide to help you decide which puling might be best for your site.

1) Developer creditability

Good developers create good plugins. And WordPress gives you that information. If you scroll to the bottom of the page telling you about the plugin you’re about to install. You’ll see a list of developers who contributed to the plugin.
When you click through you’ll be able to have a look at the other plugins they’ve developed and how they score. If there are a number of plugins that score well, you’ve probably found a good developer.

2) Updates

Even if the developer seems great you want to find out how often it’s updated. Plugins should be updated regularly to keep up with other changes in the WordPress ‘ecosystem’. Be wary of plugins that haven’t been updated in the last year. They will probably be a bit buggy with all the changes to WordPress.

3) Ratings and Active Installs

Your plugin has a great developer who creates regular updates. Another way to check if you’ve got a quality plugin is by comparing the ratings and active installs. High numbers of both mean lots of people are using them, and they like the plugin. Be a bit wary of plugins with high numbers of active installs and relatively few reviews, and plugins that have low installs, and relatively high ratings.

4) Screen Shots and Demos

Apart from making sure the plugin isn’t going to break your website, you also want to make sure it works well for you. Demos are great to get the look and feel of plugins that are a bit interactive, and screenshots are an easy way to understand how it functions.

5) Support

Last but not least your plugin should have an active support forum. Make sure you check out the number of completed support tickets, compared to unresolved tickets. You want to make sure that if something goes wrong, you can go to the developers for advice.


Tech time savers for small business owners

Tech time savers for small business owners

There are so many apps, tech tools and amazing accessories out there. The options for small business owner can be overwhelming.

Here are the top 3 tech tools that I use every day to save time, add value to my business and make my customers even happier:


A social media management tool that combines your Facebook, LinkedIn, Google+, Instagram, Twitter & YouTube accounts into one handy console. 14-day trial & plans starting from $50 a month.

Where do I begin? I love AgoraPulse, it saves me time, makes it easier to plan content, gives me fantastic audience information & my clients love it as well.

AgoraPulse presents all of your social media posts in a handy calendar view – that even has drag & drop functionality. You can reschedule & duplicate posts with one click, and the publisher interface is a snap to use.

But AgoraPulse also goes further than just being a social media publishing tool, it also provides great insights. You can compare your profiles performance against competitors, dig down into profile usage data and export it into excel reports, and even find out who your brand ambassadors are.

If you’re looking to manage social media for your clients, you can also set up personal profiles for them, share access and the approval process from one console. My clients love using AgoraPulse because it makes the social media management process so easy.

I use AgoraPulse as my own social media manager, and as a pay-per-month service for web design and hosting clients who also want social media support ($20 per month, per channel).

It might be a bit pricey, but for the time it saves me; AgoraPulse is an investment.



Time tracking tool with screenshot and activity reports. App & internet monitoring as well as employee payroll system. 14-day free then– $9 per month.

HubStaff is great for any business owners who need to track their billable time and those who want to be able to report on employee activity. I use it to track my time, across a raft of client projects & to provide weekly activity reports to my Virtual Assistant clients. Each week I am able to easily export reports on my activity and screenshots to add accountability to my clients.

Not only that but I can assign tasks to team members I work with remotely, track their work and pay them promptly for their work, all from the one site.

While there is a free version, the $5 per month service has been an invaluable tool I use every day to track & report on mine & my team members hours.



If providing customer support is important to your business, you’ll want to check out FreshDesk. A cloud-based online ticketing, knowledge base and customer service software that really adds value. 30-day trial, Sprout pack is free, up to $89 per month.

I use FreshDesk to provide support to customers using Northern Enterprise Solutions website hosting, and WordPress Support.

But the thing I love most about FreshDesk? The Phone service. FreshDesk enables you to set up a fully functional call centre, including an 1800 number. And that call centre is fully integrated with your ticketing system, so you can convert phone enquiries into tickets automatically.

The ticketing system enables you to easily track the progress of any customer enquiries and identify common issues for inclusion in the troubleshooting knowledge base.

I have only needed the Sprout pack so far, which is free, plus the $15 per month for 1800958283. With that, I can provide support with a professional online ticketing system and answer frequently asked questions with a knowledge base. My clients can also open a ticket from my facebook page, or I can convert their call into a help ticket from my mobile phone.



Free tools to help small business create killer content

Free tools to help small business create killer content

There are a lot of pressures on small business to create original, slick content for social media. But it can be exhausting, creating test, having to find photos and making sure you post as often as you can.

Luckily the internet has some great tools that can help Small Business owners out. We’re going to look over our favourites;

  • Canva
  • Unsplash
  • Freepik & flaticon
  • Pexels Video
  • Editing


We love Canva, and use it nearly every day. Canva is an incredibly powerful editing tool. With the help of the easy to use drag and drop functionality and thousands of templates, Small Business owners can easily create beautiful documents and images. The free version is great and functions perfectly for most small business needs.


If you’re looking for great images that are 100% free try unsplash. A massive collection of images that you can use for free. It’s great if you credit the artist, not needed. Check out over 25,000 contributing photographers and use beautiful images for free.

Freepik & Flaticon

Freepik is a great free source of vector images, so is perfect for the designers out there. Upload your images in Canva for the ultimate in image creation. Flaticon is subsidiary of Freepik, and is a great source of quirky and professional icons. You can download entire packs or single icons.

Pexels video

Of course, video gets a lot more traction on social media. Pexels video gives you access to royalty free stock footage that you can use on your website or in social media posts.

Survey Monkey

Finally, I wanted to mention Survey Monkey. The free pack is great for small business and is fantastic for building insights into your customer base. Best of all you can use the survey as a lead generating form and easily collect email addresses and contact details.


1800 Call NowNorthern Enterprise Solutions,Website Designer,Manoora,QLD